Can I Re-Order Searches for existing Candidates?

If you need to order a new Criminal Record Check or eReference check for a candidate, you can do so from the candidate's file.


Step 1: Click on the file number located to the right of the candidate name on your dashboard.



Step 2: Select the Tools icon located at the top right-hand corner of the page.



Step 3: Select Order New Searches from the drop-down menu.



Step 4: Confirm the candidate information, then select Next.



Step 5: Select the Search Options you would like to order for the candidate.

Please Note: The same search that is on file is automatically selected, but you can change the selection if you wish.



Step 6: The final page is the Order Summary. If you are satisfied with the new checks you would like to order for the candidate, click Submit.




Have questions? Please call 1-888-660-2424 or email


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