How does billing work when sending a criminal and/or eReference check?

All services are priced individually and there is no charge to the candidate.


Basic Criminal Record Check with ID verification is $24.00
Enhanced Criminal Record Check with ID verification is $29.00
eReference checks are $21.00 per candidate and you can request up to 5 references per candidate.


Billing is monthly. We send an invoice at the beginning of the month for the month prior VIA email. Invoices will be sent to the billing contact you provided during your account set-up. You are billed for completed criminal record checks and/or eReferences only.

Have questions? Please call 1-888-660-2424 or email

Already have a background Screening Account? You can also chat to a ScreeningCanada Team Member by clicking the Red Chat Button located on the Files Dashboard

Chat Hours: Monday - Friday, 9:00 am - 9:00 pm EDT
Saturday and Sunday - 10:00 am - 6:00 pm EDT

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