How do I review the progress of each individual taking courses that have been purchased on their behalf by my organization?

To view your group's progress of the course(s) assigned to them, you require "Group Analyst" permissions. These permissions can only be done by a CharityVillage staff member). If you do not have these permissions, please email Robyn Ojala, Manager of eLearning & Customer Service at robyn@charityvillage.com 

Please follow the instructions below to review your groups course progress:

Step 1: Click here and sign into your eLearning account.

Step 2: To view a summary of the group's progress, click on Progress reports.

Step 3: You can scroll down the page and view whether someone has completed a course, started one or has yet to open it.

If their course percentage is 0%, this means they have yet to open the course. A course percentage of 1% means they have opened the course and in-progress. 100% means the individual has completed that course.

Since CharityVillage courses have been developed outside the eLearning platform, no other course percentage will appear aside from the aforementioned.

From this screen, you can choose to filter by individual and also export this as a CSV file. The file will then be emailed to you. The email will come from our platform partner, Thinkific. 

Step 3: You can select the 3 dots and then "Export CSV" from the drop down menu if you prefer to export the group's progress right away.

Have questions? Please email our National Help Desk at help@charityvillage.com.