How do I view the details of a candidate's file and criminal record check?

Step 1: Go to and log in to your account.

Step 2: Click on the desired candidate to view the details of their report. 



Step 3: Each section of the report will contain information and statuses related to the search.

Candidate Information – Displays candidate personal identifiable information.
File Information – Technical details about your screening requests.
Candidate Session Data – Candidate geolocation and system access data.
Notification Tracking – Tracks candidate requests interaction.
Basic or Enhanced Criminal Record Check – Criminal record check results and status.
Identity Verification – Displays candidate consent status.

Click here to learn how to interpret the results from a basic or enhanced criminal record check!


'Resend Now' will resend the email invitation if the candidate never received it.
Export your report to PDF by clicking the ‘Export PDF’ button.




Have questions? Please email

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